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When it comes to choosing your next CRM we know you’ve got options. We know that it’s important to really do your research and figure out what the best software is for your company. We constantly get questions about how we compare to others. So here it is, an honest comparison of Dash Next Gear Solutions and Albiware.
What is Dash? Dash by Next Gear Solutions is a cloud-based job management software. It’s aimed at helping restorers run their businesses efficiently by going paperless. It’s undoubtedly the most well-known Restoration Job Management Software out there!
Albiware is a cloud-based management platform/ CRM software that makes technology easy and accessible for home service contractors! We have field documentation, project management, as well as moisture mapping. Albi is the “new kid on the block,” innovating much-needed functionality built by restoration contractors for restoration contractors.
Dash has been in the market since 2007 and is close to the same Dash that even the old-timers know. Aside from a few new features like Pro-Assist and a couple of integrations, Dash users have not seen many new features and functionality come out. Check out a few of their standard features.
Every business is unique and that’s why we believe in flexibility and customizability. Albi is NOT a one size fits all company. You can decide which KPIs to track and how to set up your workflows.
We’ve gone over features, but what about the other make-or-break consideration when deciding between the two?
Continue on below for a pricing deep dive.
Dash has two packages: one at $500 per month (5 staff members max 25 projects) and another at $750 per month (unlimited staff members unlimited projects).
They also have a $2,000 mandatory onboarding/set up fee.
Albi is $100 per user per month for the pro users (includes phone system and advanced reporting) and $60 per user per month for the base users. There is an optional $1500 advanced training package, however, basic training is included.
Not sure which one of our pricing plans is right for you? Check out our pricing page to play around with the different pricing options and find the perfect option to fit your team and budget.
Dash provides ways customers can get in touch through filling out a tech support request form or calling them on the phone. Dash has ways customers can help themselves with an FAQ page, a knowledge base, and videos for troubleshooting. According to their site, they offer support 24/7.
Aside from phone support, Albi customers can also receive help through a live chat directly from our website, email, a contact form on the website. Albi also has a knowledge base along with helpful videos. Customer support is quick about responding to issues within a 24-hour time frame.
The best conclusion for “Dash Restoration Software compare against Albi” is that Albi is great for companies with less than 10 users due to saving the need for an office phone system and also great for large companies looking for cutting edge technology in their toolbox.
Dash is great for medium-sized to large companies on a budget. Furthermore, Dash has built strong relationships with insurance carriers and become the “standard” for vendors and TPAs.
We’ve also looked reviews by Capterra, the most popular software review site, Dash has a 3.0-star rating.
On Capterra, Albi has a 4.7-star rating.
What’s unique about Capterra is that only verified users can place a review.
If you’re a larger restoration company with a tight budget in mind, looking for mature software that forces staff into workflows and tasks, then Dash is the software for you!
If you’re an early adopter of new technologies, want simply powerful innovative software, then Albi is the right place for you!
Now that you have all the information on Albiware vs Dash’s software, which will you choose? Will you go for a fully innovative platform that scales with you as you grow? Or opt for a tool that covers the basics, but doesn’t necessarily see the need to make changes to better suit your needs?
